Paessler PRTG MSP Edition

The MSP Program is designed to help Managed Service Providers grow their business with a scalable, predictable, and profitable model. Whether you're an MSP distributor or an individual provider, Paessler offers the tools, support, and commercial benefits to drive your success.

Monitoring for thousands of devices, on-premises deployment, ideal for single application and multiple databases multi-tenancy.

Ideally suited for large monitoring setups & IT infrastructures

Highly scalable if the scenario requires multiple PRTG server installations

Perfect for distributed or heavily segmented environments

5 things you’ll love about Paessler PRTG MSP Edition

Easy installation

Setting up monitoring for a new customer takes only a few minutes. Install a remote probe in your customer’s network, let PRTG automatically discover the network, then further adapt the configuration to the customer’s needs.

Multi-tenancy included

Customers can remotely access their monitoring environment themselves. PRTG Network Monitor and PRTG Hosted Monitor come with a single application, single database multi-tenancy, while PRTG Enterprise Monitor offers a single application, multiple databases multi-tenancy.

Maximum data security

Sit back and relax, knowing that your customers’ data and network information are secure. With PRTG’s granular access rights management, you can make sure that no customer is able to see another customer’s monitoring setup and data.

Custom alerts & notifications

Our highly customizable alerting & notifications system lets you choose if you want to send alerts directly to the customer or to yourself – or both, also as part of different escalation steps. With our real-time alerts, you can even react before your customer realizes that there’s an issue.

Reports on different levels

Generate deep-dive or high-level reports, exactly as your customers need them, and include detailed value tables or only charts and graphs. It’s even possible to set schedules for report creation to automatically send the reports to your customers via email.

What network monitoring for MSPs looks like in PRTG

Diagnose network issues by continuously tracking your customer’s infrastructures, endpoints, and integrations. Show vulnerabilities, network device health, availability, network performance, and other key metrics in real time. Visualize monitoring data in clear graphs and dashboards to identify problems more easily. Gain the overview you need to troubleshoot problems before your customers even notice that something’s amiss.

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About the program

For traditional MSPs offering direct services to their customers
Purchase sensors and deliver tailored service offerings to your clients

Download the program

Program requirements

Business plan
Access to an established and sizable customer base.
Completion of full sales and technical certifications to support growth and resolve customer issues.
An existing portfolio of Managed Services offerings.
Willingness to co-invest in marketing initiatives to promote the Managed Paessler offerings.
Execution of a launch announcement and ongoing outbound communications to promote services.
Commitment to a minimum 3-year term
Initial purchase requirement of at least 10k sensors

Why join

Scalable growth

Start with 10k sensors and add more in 10k tranches as your business grows.

Flexible licensing options

Adapt to customer demand with tiered licensing and reduced costs.

Partner support

Access to MSP-specific support, including growth development assistance and marketing funds (MDF).

Service-oriented design

Leverage PRTG technology to build profitable, service-led subscription models.