Optimize SLA compliance
Your business uses IT services to deliver products and services to your company’s customers and business partners across the entire value chain.
These services need to be stable and operational.
A service level agreement (SLA) defines acceptable levels of service expected by a supplier to a customer.
In this session, you'll learn about SLAs in IT and the importance of monitoring them as part of your infrastructure and operations strategy.
Thomas and Libor show you how to monitor SLAs with PRTG and how to optmize compliance with comprehensive reporting using the PRTG SLA Reporter extension.
